Clear the way
- Pick up clothes, toys, post and paperwork from floors and surfaces
- Put away valuables, jewellery and anything fragile or precious
- Clear the sink and worktops of dirty dishes where you can
- Put laundry in baskets so surfaces are free
Tell us what matters
- Which rooms you most want us to focus on
- Anything you would like left alone
- Pets in the home, and any allergies or products to avoid
- Surfaces that need special care, such as stone, wood or delicate finishes
Sort the practical details
- How we will get into the house
- Where we can park
- Whether beds should be changed, and where the fresh linen is
- Alarm codes or anything else we should know about
What you do not need to do
- Buy cleaning products, because we bring our own
- Find a vacuum or mop, because we bring our own equipment
- Tidy everything first, because a clean goes much faster with surfaces clear, but we do not expect a spotless house
Tell us these things when you ask for a quote, and we will agree the plan with you before the first visit.