Privacy notice

What we do with the details you give us when you ask for a quote.

Who we are

G & W Cleaning Solution LTD is the business responsible for the personal details described here. You can reach us on 07563 813362 or at bookings@gwcleaningsolution.co.uk.

What we collect

When you call, email or send a quote request, we receive the details you give us: your name, phone number, email address, your town or village and postcode, and what you tell us about your home or premises.

Why we use it

We use these details to answer your enquiry and prepare a quote and, if you book, to arrange and carry out the cleaning. Our legal bases are taking steps at your request before a contract, carrying out that contract, and our legitimate interest in running the business.

We do not sell your details or use them for advertising.

Who sees it

Only G & W Cleaning Solution. Messages reach us through our email and phone providers, which handle them on our behalf.

How long we keep it

We keep enquiry details for as long as we need them to deal with your request. If you become a customer, we keep the details needed to provide the service and to meet our legal and tax obligations.

This website

This website does not set cookies and does not use analytics or advertising trackers. The quote form opens your own email app, so nothing you type is stored on the website.

The site is hosted by Cloudflare, which processes technical data such as your IP address to deliver the pages. Links to our Google profile take you to Google, which has its own privacy policy.

Your rights

You can ask us for a copy of your details, ask us to correct or delete them, or object to how we use them, using the contact details above. You can also complain to the Information Commissioner's Office at ico.org.uk.

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